Refund Policy

At New Car Fun Inc., we stand behind the quality of our vehicles and parts. We understand that purchasing a car or auto part is a significant decision, and your satisfaction is paramount. Our refund policy is designed to ensure a fair and transparent process for our customers.

Vehicle Return Policy:

Time Frame: Customers may return a vehicle within 7 days of purchase.

Condition: The vehicle must be returned in the same condition as at the time of purchase, without any damage or alterations.

Mileage Limit: The vehicle should not have been driven for more than 200 miles since the purchase.

Refund Process: Upon return, the vehicle will be inspected by our team. If all conditions are met, we will process a full refund, excluding any non-refundable fees (such as registration or documentation fees).

Auto Parts Return Policy:

Time Frame: Auto parts must be returned within 15 days of purchase.

Condition: The part must be unused, in its original packaging, and in resalable condition.

Restocking Fee: A restocking fee may be applied depending on the part and condition upon return.

Refund Process: After inspection, if the part meets our return criteria, we will issue a refund, less any applicable restocking fee.

Exceptions:

Custom orders or specially ordered parts are not eligible for returns or refunds.

Deposits or partial payments for vehicles are non-refundable after 48 hours.

How to Initiate a Return:

To initiate a return, please contact our customer service team with your order details. We will guide you through the return process.

Our Promise:

At New Car Fun Inc., we aim to make your purchasing experience as smooth and satisfying as possible. If you are not completely satisfied with your purchase, we encourage you to reach out to us. We are here to help and will work with you to find a suitable solution.

Questions?

If you have any questions regarding our refund policy, please contact us by email: Carfunnyc2023@gmail.com. Our team is dedicated to providing you with the answers and assistance you need.

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